Frequently Asked Questions

Governing documents such as the Bylaws, CC&Rs, and Rules & Regulations are available on the Documents page.

Yes, physical copies can be requested from the management office. A printing and mailing fee may apply.

Documents are reviewed periodically by the Board. Any amendments or updates will be communicated to residents and posted on the website.

Review the Architectural Guidelines and any applicable requirements before starting work. If a request or form is required, contact the Association for the appropriate process.

Yes, most exterior changes, including painting, landscaping, and fence installation, require prior approval to ensure consistency with community standards.

The review process typically takes up to 30 days from the submission of a complete application. Expedited review may be available in certain cases.

Meeting schedules and notices are shared on the Events page. Approved meeting minutes may be posted in Documents, subject to Association policy.

Yes, there is usually a designated homeowner forum at the beginning or end of each meeting where residents can voice their questions or concerns.

Approved minutes are generally available to members. You can find them in the Documents section or request a copy from the secretary.

The Association follows its governing documents and established procedures. Notices and corrective steps may apply depending on the nature of the issue and applicable requirements.

Read the notice carefully to understand the issue. If you have questions or believe it was sent in error, contact the management office immediately to discuss.

Violations can be reported confidentially through the Contact page or by emailing the management office. Please provide specific details and photos if possible.

For general questions, requests, or clarification, use the Contact page to reach the Association or management company (if applicable).

The office is open Monday through Friday from 9:00 AM to 5:00 PM. We are closed on weekends and major holidays.

For life-threatening emergencies, dial 911. For urgent property issues (e.g., major leaks in common areas) after hours, please call the emergency maintenance line.

Reservations can be made through the Amenities page. Check availability and submit your request online. A deposit may be required.

Residents may bring a limited number of guests. Guests must be accompanied by a resident at all times. Please check the specific rules for guest limits.

Access devices can be requested from the management office. Replacement fees may apply for lost or damaged fobs.

Dues can be paid online via the resident portal or by check mailed to the management office. Please refer to your billing statement for specific instructions.

Assessments are typically due on the 1st of each month (or quarter, depending on the schedule). Late fees may apply if payment is not received by the grace period.

Late fees and interest may be charged on overdue accounts. Continued non-payment can lead to collections action or liens on the property.

The Association maintains common areas, while homeowners are responsible for their own lots. See the Rules & Regulations for detailed maintenance responsibilities.

Street lights are typically maintained by the local utility company or the city. You can report outages directly to them or notify the management office.

The HOA performs snow removal on common roads and sidewalks when accumulation exceeds a certain depth. Driveways are usually the homeowner's responsibility.

Pets must be kept on a leash in common areas and owners must clean up after them. Specific breed restrictions or limits on the number of pets may apply.

Yes, certain aggressive breeds may be restricted. Please consult the Rules & Regulations or contact management for a specific list.

Dogs can be walked on designated paths and common areas. Please be respectful of private property and always pick up waste.