Privacy Policy

We respect the privacy of our residents and visitors. This policy explains what we collect and how we use it for the HOA website and resident portal.

What we collect:

• Contact details you provide (name, email, phone) for account access or forms.
• Resident account information for portal login and amenity requests.
• Basic technical data (IP address, browser type, pages visited) to keep the site secure and improve performance.

How we use information:

• Provide access to documents, announcements, reservations, and resident services.
• Respond to requests and send necessary community updates.
• Maintain site security, troubleshoot issues, and comply with legal obligations.

Sharing:

• With service providers who support the website, management, and security—only as needed and under confidentiality.
• If required by law, regulation, or to protect the safety of residents and property.
• We do not sell personal information.

Data retention:

• Account and communication records are kept while you are a resident or as legally required for HOA records.
• Technical logs are retained only as long as needed for security and troubleshooting.

Your choices:

• You may update contact information through the portal or by emailing the management office.
• You can opt out of non-essential email updates by following unsubscribe instructions in those messages.

Contact: For privacy questions or to exercise rights available in your state, email privacy@hoa-example.org or call (555) 555-0101.